In today's data-driven landscape, valuable insights are hidden embedded in every client interaction. Leveraging the power of machine intelligence (AI), businesses can now automatically interpret call transcripts to unearth actionable business intelligence. AI-powered tools can pinpoint customer opinions, detect key patterns, and even anticipate fut… Read More

HMRC's Code of Practice 9 (COP9) outlines the framework for how individuals can effectively resolve tax issues with HMRC. It provides a clear process for handling these situations, aiming to attain fair and reasonable outcomes for every parties involved. Essential elements of COP9 include: Communication with HMRC through structured channels. Dur… Read More